Itoc
Gemma Dela Cruz is an accomplished professional in the IT service delivery sector, currently serving as a Service Delivery Manager at Itoc since January 2022, following the role of Service Delivery Coordinator. Prior experience includes positions at Datacom from July 2017 to January 2022, where Gemma held the titles of Service Desk Team Leader, Senior Support Analyst, and Service Desk Analyst. Earlier experience includes serving as a Service Desk Analyst at Sonic Healthcare and as a Technical Analyst at Spark New Zealand. Gemma's educational background includes a Diploma in System Engineering from AMES I.T. Academy, a Bachelor in Nursing from Martinez Memorial College, and ongoing studies for a Bachelor in Nursing at Manila Central University, along with a Diploma in Graphic Design at St George Institute.
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Itoc
Itoc is an Australia AWS Services Partner that builds transformative technology foundations and solutions by solving our clients most complex cloud challenges. Working across a variety of segments, including Government, SMB and Enterprise. Our knowledge in AWS Cloud Native Services, Security, Modernisation, Data Engineering, API and Systems integration provides relevant, hands on Professional Service expertise. Additionally, Itoc’s unique CloudTeam service provides our customers with 24/7 AWS Infrastructure Operations with the ability to draw on our expert consultants and specialist teams through a flexible engagement model.