Ingrid Bauer

Ingrid Bauer is a seasoned project manager and business consultant with extensive experience in change management and customer success across various industries. Currently serving as a Senior Project Manager at ITRIS, Ingrid previously owned CX-consultancy, providing organizations with strategies to enhance customer experiences and drive growth. Ingrid's notable roles include Change Manager at Epic Agility, where responsibilities involved agile coaching and project management mentorship, and a transformation consultant at NautaDutilh, focusing on ERP system implementation and process optimization. With a strong educational background in Agile methodologies and project management, Ingrid has a proven track record of successful project deliveries, including the implementation of a digital direct debit process and the establishment of a customer success infrastructure at Unit4.