Tim Timon

Tim Timon is a seasoned leader in customer support and service operations, currently serving as the Head of Global Customer Support at Itron, Inc. since 2018, where responsibilities include overseeing P&L and strategic operations for Smart City IoT products. Prior to this, Tim Timon was the VP of Customer Support at Silver Spring Networks, where a global customer support model was established. Experience also includes VP roles at ConteXtream, Force10 Networks, Brocade, Macrovision Corporation, Catapult/Rational Software, and Omnicell, Inc., demonstrating a consistent focus on strategic planning, team development, and process optimization. Tim Timon holds a Bachelor's degree in Organizational Leadership from Penn State University.