ItsaCheckmate provides true end-to-end integration between the restaurant’s POS system and over 100 ordering platforms (such as DoorDash, Uber Eats, GrubHub & ChowNow). ItsaCheckmate syncs the menus and prices directly from the POS system to the ordering platforms and integrates the orders originating on those platforms directly into the POS system. ItsaCheckmate also provides a sophisticated menu management layer in between, allowing customers to 86 items, update prices, add, edit or delete items, manage images, and make menu changes across all of their ordering platforms from a single source.

Information Technology

ItsaCheckmate

ItsaCheckmate's headquarters in New York, NY, United States

Vishal Agarwal

Sunil Humne

Carmen Valdivia Venegas

Sreeja Pillai

Michael Bell

Christopher Lam

Urvi Bhavsar

Amy Brown

Ronit Gieske

Luke Ivers

Deven Bhatt

Mandar Phadke

The Leadership Team at ItsaCheckmate is responsible for setting the strategic direction and overseeing the operations of the company. This diverse group, which includes executives from finance, marketing, technology, and customer support, collaborates to drive innovation, enhance service quality, and ensure the integration solutions effectively meet the needs of restaurants and their customers. They focus on aligning organizational goals with market demands while fostering a culture of excellence and customer satisfaction.

Leadership Team

The Engineering team at ItsaCheckmate is responsible for developing and maintaining the company's advanced integration solutions between restaurant POS systems and various ordering platforms. This includes designing and implementing systems to sync menus and prices, integrate orders seamlessly, and manage sophisticated menu changes across multiple platforms. The team ensures the technical robustness, scalability, and reliability of these integrations, while continuously innovating to enhance user experience and streamline restaurant operations.

Engineering

The Account Management and Onboarding Team at ItsaCheckmate is responsible for seamlessly integrating new restaurants onto their platform and ensuring ongoing client satisfaction. They facilitate the setup and synchronization of restaurant POS systems with multiple ordering platforms, manage sophisticated menu configurations, and provide tailored support to address client needs throughout their partnership. This team ensures a smooth onboarding experience and maintains robust relationships to optimize operational efficiency for restaurants.

Account Management and Onboarding Team

The Customer Support & Success team at ItsaCheckmate focuses on ensuring seamless integration and optimal performance of the company's solutions for restaurant clients. They manage customer inquiries and technical issues, guide clients through onboarding, and maintain ongoing communication to guarantee satisfaction and success. The team also provides training, handles escalations, and collaborates with other departments to enhance client experiences and drive platform improvements.

Customer Support & Success

The Sales and Customer Relationship team at ItsaCheckmate focuses on driving revenue growth and maintaining strong customer bonds. The SVP of Sales and the Director of Enterprise Sales are responsible for developing and executing sales strategies to attract new clients and expand market presence. The Senior Manager - SMB Operations manages sales operations for small and medium-sized businesses, ensuring streamlined processes. The VP of Customer Relationship Management aims to enhance customer satisfaction and retention by developing and nurturing client relationships. The Partnerships Manager seeks and maintains strategic partnerships to support business expansion. The Senior Vice President Finance oversees financial planning and analysis to support sales initiatives and customer relationship strategies.

Sales and Customer Relationship

The Human Resources Team at ItsaCheckmate is responsible for managing and enhancing the employee lifecycle across the organization. Key activities include talent acquisition, onboarding, employee engagement, performance management, training and development, and ensuring compliance with regional labor laws. They work to create a productive and supportive work environment that aligns with ItsaCheckmate's mission and values, while also managing HR operations and strategies in both the US and India.

ItsaCheckmate

Org chart

Teams

Leadership Team

Engineering

Account Management and Onboarding Team

Customer Support & Success

Sales and Customer Relationship

Human Resources Team

Offices

ItsaCheckmate

Org chart

Teams

Leadership Team

Engineering

Account Management and Onboarding Team

Customer Support & Success

Sales and Customer Relationship

Human Resources Team

Offices

Related companies