Joshua Howard

Software Engineering Manager at Ivanti

Joshua Howard has a diverse work experience in the technology industry. Joshua started their career in 2008 as a Technical Support Representative at Convergys. Joshua then worked at iFrogz, Inc as a Level 1 IT Network/IT Contractor, where they provided support for personal computers and workstations in a corporate environment.

In 2009, Joshua joined WestHost as a Technical Support Representative, where they gained experience with Linux systems, coding bash scripts, and writing support documents. Joshua worked there for two years.

In 2012, they joined Infinisource as a Technical Support representative, providing technical support to customers.

Joshua has been working at Ivanti since 2013, starting as a Technical Support Engineer. Joshua then progressed to become a QA Automation Engineer, a Software Development Engineer, and currently holds the role of Software Engineering Manager, which they started in July 2022.

At Ivanti, Joshua has been actively involved in analyzing global support statistics, communicating with development and support teams, answering questions from sales engineers and support representatives, and actively participating in the Ivanti community.

Overall, Joshua Howard has demonstrated a strong background in technical support, software development, and management roles throughout their career.

Joshua Howard's education history is as follows:

Joshua attended Utah State University but did not declare a specific major. The duration of their time at this institution is not specified. Additionally, they attended Logan High School from 2006 to 2007 but did not obtain a degree or focus on a specific field of study during this period.

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Timeline

  • Software Engineering Manager

    July, 2022 - present

  • Software Development Engineer

    December, 2017

  • QA Automation Engineer

    September, 2017

  • Product Support Engineer

    October, 2014

  • Technical Support Engineer

    July, 2013

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