Ivanti
Louie Stojcevski CCSM has a diverse work experience across various companies and roles. Louie is currently working at Ivanti as the Director of Teclo starting from March 2023. Prior to this role, they worked as a Snr Customer Success Consultant at Ivanti Service Delivery from April 2021 to March 2023.
In 2021, Louie worked at Enuvis Consulting as the Head of Service Delivery for a brief period in April 2021. Enuvis Consulting is a startup focused on cloud systems integration, IT systems consulting, business consulting, and project management.
Before that, Louie had extensive experience at Delv, where they held multiple roles. Louie served as the Head of Operations and Service Delivery from August 2019 to April 2021. Louie also worked as a Service Delivery Manager Lead from February 2019 to August 2019. Additionally, they worked as a Strategic Accounts Manager from April 2018 to February 2019, where they focused on disruptive technology trends and enabling employees to work flexibly from anywhere.
Prior to Delv, Louie Stojcevski worked as the Chief Crèche Officer at the Stojcevski Household from March 2016 to March 2018, demonstrating their ability to handle childcare responsibilities.
Louie also gained experience at Commonwealth Bank, where they worked as an Operational Risk Business Support Analyst and System Administrator for the Risk In Site (IBM OpenPages) application from January 2015 to February 2016. Louie supported and maintained the application, which had a global user base of approximately 3000 users.
Additionally, Louie worked as a Marketing, Learning, and Business Development Partner at Australasian Risk Alliance (ARA) from August 2014 to November 2014. Louie further expanded their skills as an Online Learning Product & Delivery Specialist at SAI Global Risk Management Solutions from July 2011 to March 2013.
Before that, they held the role of Business Development Manager - eLearning at SAI Global from January 2011 to June 2011. The company focused on building and executing training programs in governance, risk, and compliance.
Louie's earlier experience includes working as a Client Services Manager in GRC Solutions at SAI Global from May 2010 to November 2010, where they focused on providing services related to governance, risk, and compliance.
Overall, Louie Stojcevski CCSM has a rich and varied work history, highlighting their expertise in customer success, service delivery, operations management, and risk management.
Louie Stojcevski CCSM has a diverse education history in the field of information technology and workplace health and safety. In 2021, Louie obtained a certification in Certified Customer Success Management from the SuccessCoaching Institute in the United States of America. In the same year, Louie also received additional certifications, including Becoming an Impactful and Influential Leader and Consulting Foundations from LinkedIn, as well as Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER.
Prior to 2021, Louie attended THE KNOWLEDGE ACADEMY in 2019, where they acquired a CITSM degree in Information Technology Service Management and a CPCM degree in Information Technology. In 2018, Louie participated in the IBM Security Learning Academy and completed the IBM MaaS360 Fundamentals: Planning & Architecture course.
Louie's educational journey also includes a CERT. IV WORKPLACE TRAINING & ASSESSMENT from POLLAK LEARNING ALLIANCE in 2009, a CERTIFICATE IV - WHS in Workplace Health & Safety from TAFE NSW in 2014, and a DIPLOMA of CUSTOMER SERVICE from ALISON ONLINE CERTIFIED LEARNING in 2013.
Additionally, Louie has obtained various certifications and badges to enhance their skills and knowledge. Some of these certifications include Android 11 - Expert Badge, Android Enterprise - Associate, Android Mobile Certification Program, Android Zero-Touch Certification, Cyber Security, Samsung - Knox Associate, and IBM Quantum Consultations Foundations.
In 2020, Louie earned a Certified Appliance Test and Tagging certification from ATTA - TESTING AND TRAINING ACADEMY. Lastly, in 2018, Louie completed a course on Business Etiquette: Meetings, Meals, and Networking Events, offered by LinkedIn.
Overall, Louie Stojcevski CCSM has shown a dedication to expanding their knowledge and acquiring relevant certifications in the field of information technology and workplace safety..
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