Nic Onusic has a diverse work experience spanning multiple industries. They started their career in 2013 as a Supply Chain Manager in the United States Marine Corps, where they managed a large supply account and improved inventory management processes. In 2016, they participated in the Microsoft Software and Systems Academy program, gaining skills in server and cloud administration.
After completing the program, Nic joined Oracle in 2017 as a Support Renewal Advisor, responsible for managing customer relationships and ensuring timely support renewals. They also served as a Regional Manager, overseeing retention and data management teams, and successfully negotiated with customers to save revenue and improve resolution times.
Most recently, Nic joined Ivanti in 2022 as a Senior Customer Success Manager, where they utilize their previous experience to drive customer success and maintain positive relationships.
Overall, Nic Onusic has a background in customer success management, account management, team leadership, negotiation, and supply chain management. They have a strong track record of effectively managing accounts, expanding customer relationships, and driving revenue growth.
Nic Onusic attended Embry-Riddle Aeronautical University in 2016, where they studied Microsoft Software and Systems Academy. It is unclear if they obtained a degree from this program. Additionally, Nic has obtained certifications in Budget Execution and Fiscal Law from the US Marine Corps, as well as a certification in MTA Networking Fundamentals from Microsoft. The specific months and years of these certifications are not provided.
May, 2022 - present