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Peterson Saint Paul

Technical Support Analyst Tier 2 at Ivanti

Peterson Saint Paul is an experienced Technical Support Analyst currently employed at Ivanti since April 2021, focusing on LanDesk ServiceDesk and Cherwell support. Prior to this role, Peterson worked at Cherwell Software as a Product Support Analyst, delivering technical assistance through various communication channels and managing IT systems. Peterson has a diverse background, including serving as a Critical Situation Manager at Tek Experts, IT Consultant/Network Specialist at TechDirect Networks, and several roles in the retail and telecommunications sectors. Educational qualifications include a Bachelor's degree in Information Technology from Southwest Florida College and a Real Estate Sales Associate degree from Larson Education.

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