Milijana Radić

Head of Customer Experience at Ivy Exec

Milijana Radić has a diverse work experience spanning from 2013 to 2018. Milijana started their career as a PR Manager at Herc Association in 2013 and stayed there until 2015. In 2015, they worked as a PR for the Bitef Polyphony Festival for a brief period. Later that year, Milijana joined Ing-Pro Izdavačko-grafičko d.o.o. as an Account Manager where they focused on business development and maintaining a comprehensive customer relationship management software. In 2016, Milijana worked at Adecco as a Customer Support Agent, responsible for addressing customer inquiries and managing data entry tasks. Most recently, they were employed at Ivy Exec as the Head of Customer Experience, where they oversaw and optimized the company's customer service department while managing market research issues.

Milijana Radić holds a Master's degree in Journalism and Communication Studies from the University of Political Sciences Belgrade. In addition to their formal education, they have obtained various certifications in areas such as digital marketing, project management, writing, communication, and creativity skills. Milijana has obtained these certifications from LinkedIn, with the most recent ones being acquired in 2023.

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Timeline

  • Head of Customer Experience

    February, 2018 - present