IWC Schaffhausen
Iris Nasrine Weiss is a seasoned professional in customer care and client advisory roles with extensive experience in luxury retail. Currently serving as the Customer Care Network Manager at IWC Schaffhausen since December 2022, Iris has previously held positions including Customer Contact Administrator for After Sales Services at Richemont from March 2018 to December 2022, and Client Advisor for German-speaking countries at Louis Vuitton from November 2015 to February 2018. Earlier career highlights include working as an Interior Designer and Client Advisor at Golfer Mode sprl from May 2013 to February 2015, as well as internships in fashion design at Hanna Touma and Zuhair Murad in 2010. Educational credentials include a Bachelor of Arts in Fashion/Apparel Design from HELMo, completed between 2008 and 2011, along with an Erasmus exchange program at Central Ostrobothnia University of Applied Sciences in 2011.
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