Kalin Stewart

Customer Support Analyst at IXL Learning

Kalin Stewart has a diverse work experience in the field of education. Starting in 2013, they worked at Northwood High School as an Exceptional Children's Teacher, where they taught curriculum assistance classes, assisted with IEPs, and served as an inclusion teacher. In 2014, they also worked as an Assistant Academic Counselor at the University of North Carolina at Chapel Hill, providing academic advisement services to students.

From 2015 to 2019, Kalin served as a Graduate Research and Teaching Assistant at the University of North Carolina at Chapel Hill, where they led lectures, facilitated in-class assignments, and graded assignments for education courses. They also worked as an Instructor and a Summer School Instructor during this time.

In 2017, Kalin became a LEND Education Trainee at the Carolina Institute for Developmental Disabilities, participating in the Maternal and Child Health Leadership Consortium. They also worked as a Basic Life Skills Teacher at Northwood High School and as an Editorial Assistant at Learning Disabilities Research and Practice.

From 2018 to 2019, Kalin worked as an Exceptional Children's Teacher at Durham Public Schools, where they developed and executed lesson plans tailored to individual learning needs. They then moved on to Chatham County Schools, where they continued as an Exceptional Children's Teacher until 2022. In this role, they identified students' learning needs, coordinated meetings, and mentored student teacher interns.

Currently, Kalin is employed as a Customer Support Analyst at IXL Learning. They are responsible for addressing customer support tickets, providing support to Basic and Premium Education.com members, and handling various tasks such as refunds, training, subscriptions, and membership upgrades.

Kalin Stewart's education history is as follows:

From 2014 to 2019, Kalin attended the University of North Carolina at Chapel Hill and obtained a Doctor of Philosophy (Ph.D.) degree in Education with a focus on Applied Developmental Science and Special Education.

In 2011 to 2012, Kalin studied at Meredith College, where they earned a Master of Arts in Teaching degree in Special Education.

In the period of 2007 to 2011, Kalin attended the University of North Carolina at Chapel Hill once again, completing a Bachelor of Arts degree in Psychology.

In addition to these academic accomplishments, Kalin has also attained several certifications. In April 2023, they obtained the Google Digital Marketing & E-commerce Specialization certificate through Coursera, as well as the Google Project Management Certificate in February of the same year. Kalin has also completed the Elementary Education certification offered by the North Carolina Department of Public Instruction. Although it is unclear when this certification was obtained, there is no specific information on the month and year. Additionally, Kalin has obtained a certification in Special Education from the same institution. There is no information provided regarding the obtained month and year for this certification. Kalin has also earned a certification in Reading Foundations, although the institution and the date of attainment are not specified.

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Timeline

  • Customer Support Analyst

    May, 2022 - present