Daniel Felipe Gallego Sánchez

Daniel Felipe Gallego Sánchez is an experienced professional in customer experience and project analysis, currently serving as an Experience Designer at Izo since March 2024. Previously, Daniel held the position of Customer Experience Lead at GB Advisors, Inc., where responsibilities included organizational diagnostics and implementing customer feedback processes. At Veolia Colombia, Daniel contributed significantly to voice of customer projects, developing metrics and managing the Qualtrics platform for more than 14 business units. Daniel's background also includes roles in quality control, digital marketing, and administrative leadership, showcasing a diverse skill set in various aspects of customer engagement and operational efficiency. Daniel holds a degree in Business Administration from Universidad Nacional de Colombia, with a focus on international business.