Arnulfo San Juan Jr. is an experienced Information Technology professional currently serving as an Information Technology Technical Specialist at J.D. Irving, Limited since October 2023. Previously, Arnulfo held the position of Service Desk Analyst at EMAPTA from August 2021 to July 2023, where responsibilities included managing Active Directory permissions and user accounts. Prior roles include Senior Service Desk Analyst at NCS PTE LTD, where leadership was demonstrated through monitoring service level agreements, and Service Desk Analyst at HP Services (Singapore) PTE. LTD., focusing on incident management. Arnulfo began a career in technical support as a Technical Customer Care Representative at Convergys Philippines, addressing a wide range of customer needs in telecommunications and networking. Arnulfo holds a Bachelor of Computer Science degree from AMA University and a certification in Computer Systems Servicing.
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