Jacada Travel
Carlos Machado is a seasoned professional in the luxury travel and hospitality industries, currently serving as a Concierge for Latin America at Jacada Travel since September 2022. With previous roles at Mandarin Oriental Hotel Group as a bilingual reservation agent and ASENCOB as an Executive in Collections, Carlos has developed strong skills in bilingual customer service, sales management, and administrative tasks. Prior experience includes managing operations and administration for Jacada Travel, serving as a bilingual concierge at Hotel Alcalá del Río, and holding positions in legal collections and travel agency operations. Carlos holds a degree in Tourism with a focus on Hospitality from Instituto Universitario de Tecnología Antonio José de Sucre.
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Jacada Travel
Jacada Travel is a travel company on a mission to create a positive impact around the world through travel. They specialize in luxury, tailor-made journeys all around the world. As part of the Wilderness Safaris family, they belong to an organization dedicated to conservation and sustainable travel. Every trip that they sell directly and positivelyimpacts the places that they share with their travellers.