Althea Lewis-Oyeyemi

Althea Lewis-Oyeyemi is a highly experienced professional with a strong background in incident management and technical support. Currently serving as a Major Incident Service Management Practice Analyst Advanced at Jack Henry since July 2020, Althea has demonstrated leadership by coordinating daily operations for a team that supports over 800 credit unions and financial institutions. Previously, Althea held the title of Crisis Manager at Steward Health Care, effectively managing incidents and ensuring minimal service disruption. Additional experience includes roles at Southwest Airlines, Jack Henry & Associates, and HCL Technologies, with expertise spanning project management and knowledge management. Althea holds a Master of Business Administration from Texas Southern University, alongside a Bachelor's degree in Information Technology and Marketing.