Carrie Acosta

Carrie Acosta, CSPO, is an experienced Technical Product Manager at Jack Henry & Associates, specializing in identity/security and business ACH for credit union customers since August 2021. Carrie's background includes roles as a Digital Banking Product Owner at Deere Employees Credit Union and various positions at Best Innovation Group, where responsibilities included managing digital banking products, driving requirements gathering, and implementing Agile practices. Prior experience encompasses roles in product documentation, project management, and as a Salesforce Administrator at Wescom Resources Group and other organizations. With a strong technical foundation, Carrie has contributed to system integrations, workflow enhancements, and documentation efforts across multiple organizations in the financial services sector.