Andrea Marsh

Operations Process Engineer at Jackson

Andrea Marsh is an experienced Operations Process Engineer and Business Process Owner at Jackson, a position held since April 2018. Prior to this, Andrea served as the Personal Lines Operations Manager for the Agency Support Team at The Hanover Insurance Group from June 2012 to January 2018, where responsibilities included managing inbound calls, overseeing production in the call center, and leading team members through effective communication and leadership. Andrea's career in personal lines operations also includes roles as Supervisor and Team Lead, as well as Agency Services Associate. Earlier experience includes work in Patient Financial Services at St. Joseph Mercy Health Care System from July 2005 to June 2012. Educational qualifications include a Bachelor of Business Administration in Health Care Management from Cleary University, earned between 2007 and 2013, along with completion of studies at Fowlerville High School.

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Jackson

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Jackson is a leading provider of retirement products for industry professionals and their clients. The company and its affiliates offer variable, fixed and fixed index annuities designed for tax-efficient growth and distribution of retirement income for retail customers, as well as products for institutional investors. Jackson is a proud founding member and co-chair of the Alliance for Lifetime Income, a nonprofit 501(c)(6) organization formed and supported by 24 of the nation’s financial services organizations to create awareness and educate Americans about the importance of protected lifetime income. With $294.6 billion in IFRS assets*, the company prides itself on sound corporate risk management practices and strategic technology initiatives. Focused on thought leadership and education, Jackson provides industry insights and financial representative training on retirement planning and alternative investment strategies. The company is also dedicated to corporate philanthropy and supports nonprofits focused on strengthening families and creating economic opportunities in the communities where its employees live and work.


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