Kimberly Bowen

Director, Customer Contract Services at Jackson

Kimberly Bowen has extensive work experience in various leadership roles in the fields of customer contract services, IT governance and transformation, IT continuous performance enablement, quality assurance, and operations management. Kimberly has held positions at Jackson and General Motors, starting in 2009 and 2001 respectively. Their most recent role is Director of Customer Contract Services at Jackson since December 2020. Prior to this, they served as Director of IT Governance and Transformation from December 2019 to December 2020. Kimberly also held the position of Director of IT Continuous Performance Enablement from February 2018 to December 2019. From October 2013 to February 2018, they worked as the Director of Quality Assurance. Before that, they were the IT Quality Assurance Manager from December 2012 to October 2013. Their first role at Jackson was as an Operations Manager, starting in July 2009 and ending in January 2013. At General Motors, they held the position of Department Coordinator from February 2008 to April 2009. Kimberly also worked as a Senior Group Leader for an unspecified duration in 2008. Their earliest role at General Motors was as a Production Supervisor and Process Control Engineer from August 2001 to February 2008.

Kimberly Bowen completed their Bachelor's degree in Manufacturing Engineering from Michigan State University in 2001. Kimberly then pursued their Master's degree in Manufacturing Management from the Eli Broad College of Business at Michigan State University, graduating in the same year.

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