Mercedes Biretto

Mercedes Biretto is an accomplished professional in operational risk management with significant experience at Jackson since 2014, where an extensive risk framework was developed that led to a net cash increase of $2.4 billion. Under the role of AVP, Operational Risk Management, a centralized operations strategy resulted in a 16% income increase, and the establishment of a 24x7 IT monitoring center reduced incidents significantly. Prior roles include Vice President of Business Planning Services at Jackson National Life Distributors, LLC, where a sales optimization program increased weekly sales activities by 35%, and AVP of Sales Technology, where CRM implementation enhanced sales team productivity by 15%. Mercedes holds a Bachelor of Science in Medical Biology from the University of New England and an Executive MBA from the University of Denver's Daniels College of Business.