Melissa Serror

Melissa Serror, SHRM-CP, has a diverse background in human resources. Melissa started their career in 2005 as an HR Coordinator/Generalist at Bright House Networks. From there, they worked as a Staffing Coordinator at Nationwide Insurance in 2005-2006. In 2007, they joined McGraw-Hill Education as a Human Resources Business Partner, where they managed annual HR processes and provided guidance on employee relations issues. Melissa then became a Sr. HR Programs Specialist at McGraw-Hill Education in 2015-2016. In 2016, Melissa joined Jacobi Carbons as a Human Resources Manager, where they managed all aspects of HR and implemented a new HRIS and Payroll system. Melissa was later promoted to the role of Human Resources Director, where they contributed to business strategy and supported organizational change initiatives.

Melissa Serror, SHRM-CP, holds a Bachelor of Business Administration (BBA) degree with a focus in Business Management and Communications from Ashland University. In July 2021, they obtained an additional certification as a SHRM - Certified Professional (SHRM-CP) from SHRM.