Tracy Lukombo

Tracy Lukombo is an experienced Customer Experience Coordinator at JACQUEMUS since November 2020, with a strong background in customer relations and marketing. Prior to this role, Tracy served as a Customer Relations Associate at Collector Square, contributing to client engagement, order management, and CRM tool enhancements from April 2017 to November 2020. Earlier experience includes a position at Otis Elevator Co. and a role as a Marketing Assistant at Silkarmour, where responsibilities encompassed market research, social media management, and visual merchandising. The professional journey began as a Customer Relations Advisor at Saint Laurent, focusing on customer service and visual merchandising. Tracy holds a Master’s Degree in Luxury Marketing and Management from ISC Paris and a Bachelor’s Degree in English language, civilization, and literature from Université Sorbonne Nouvelle.