Joshua Edwards is a Tech Support Engineer Tier 1 at JACS Solutions, responsible for resolving customer issues and escalating unresolved problems. Previously, Joshua worked as a Jr Broker at PHP Agency, Inc., a Low Voltage Technician at Axcex Media, LLC, and a Technical Support Associate at Conduent. Joshua also held roles as an IT&D Salesforce Developer Intern at Capital BlueCross and a Service Desk Administrator at Penn State University. Joshua has a Bachelor of Technology in Cyber/Computer Forensics and Counterterrorism from Penn State Harrisburg.
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