Firman Syah has extensive experience in IT support and management, currently serving as Presales Support at Jala Lintas Media since June 2022. With a career spanning over a decade, Firman has held various roles including IT Desktop Support at Medco E&P Indonesia since March 2013, where responsibilities include troubleshooting hardware and software, managing email configurations, and resolving network issues. Previous positions include IT Maintenance at PT Zahir Internasional, IT End User Support at ANZ, IT Helpdesk at PT Antam Tbk, and Field Engineer at PT. Kahar Duta Sarana, emphasizing a strong background in technical support and system maintenance. Education was completed at Politeknik LP3I Kampus Pasar Minggu with a diploma in Management Information Systems.
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