Brandon Brown has extensive experience in technical support and engineering roles, currently serving as a Customer Outcomes Engineer at Wandera, a Jamf company, since January 2022. Prior to this, Brandon worked at IBM from 2019 to 2022 as a Senior Technical Support Representative for IBM MaaS360, specializing in Mobile Device Management solutions and customer support. Previous positions include Contract Support Engineer roles at Microsoft, where Brandon handled SharePoint Online and Azure SQL Database issues, and an OTP 2 Technician role at Atos, focusing on desktop support and network connectivity solutions. Brandon's early career includes positions at CDW, Sanford Health, J.P. Morgan, and Employees Credit Union, alongside an education in Business and Education with an Associate of Science from The Victoria College and The University of Houston, Victoria.