Juan Guillermo Wilches

Juan Guillermo Wilches is a seasoned professional with extensive experience in customer success and service operations across various industries. Currently serving as a Sr. Enterprise Customer Success Manager at Jamf since October 2021, Juan Guillermo focuses on delivering exceptional client experiences by understanding the needs of Enterprise customers. Prior roles include Director of Service Operations at The Bailey Group, where Juan Guillermo improved consulting service delivery, and Manager of Corporate Travel Management Consulting at CWT, where strategic guidance was provided for corporate travel projects. Additional experience encompasses managing service centers in Latin America, enhancing supply chain efficiency at Bosch Security Systems, and overseeing quality inspections at Intertek. Juan Guillermo holds a Master of International Business from Florida International University and a Bachelor of Business Administration in Marketing from Universidad del Rosario.