Jeanika Widjaja is an experienced professional in operations and customer service, currently serving as the Regional Service Operations Manager at Janio Asia since January 2020, with prior roles including Regional Customer Service Assistant Manager and Team Leader for Regional Key Account Customer Support. Earlier positions include Assistant Production Planning Engineer at OPPO, where responsibilities encompassed material management and production inventory oversight, Operational Manager at Kiwi Gourmet Burger, focusing on marketing strategies and staff training, and roles in education and culinary settings at Universitas Pelita Harapan and W Hotels, respectively. Jeanika holds a Bachelor's Degree in Hotel Management from Universitas Pelita Harapan and furthered education at National Taiwan Normal University.