Asaf Gaon is an experienced professional in customer and technical support, currently serving as the Director of Customer Support at Janus Health since September 2024. Previously, Asaf held the position of Director Technical Support at Takeoff Technologies, Inc., where oversight of a 15-member support team was prioritized, along with managing rapid response times for enterprise clients. Asaf’s earlier roles at athenahealth included Senior Manager of Engineering and Manager of NOC Application Services, focusing on infrastructure stability and advanced analytics. Additional experience includes positions at EnerNOC, RRsat, AMS - Innovative Compliance, and Hebrew University Computer Center, showcasing a robust background in troubleshooting, incident management, and technical support across various sectors. Asaf Gaon holds a Bachelor's degree in Political Science and Government from The Hebrew University of Jerusalem.