Takia Aiken

Business Analyst at Janus International Group

Takia Aiken has a diverse work experience beginning with their role as an Independent Technician at Takias in 2009. In 2011, they became an Independent Contractor at Barrister Global Services Network. Takia then joined Amazon fulfillment Center Columbia sc in 2014 as a Processing Guide, where they supervised a large team in a fast-paced environment. During the same year, they also worked as an Installation Technician at Nordstromrack.com | HauteLook. In 2014, they started their own business called Tender Care Pc Repair, where they served as a PC Repair Technician/Owner and later as the Owner/Network Systems Administrator. Their responsibilities included troubleshooting and repairing a variety of hardware computer elements. Most recently, in 2017, Takia joined Janus International as a Help Desk Specialist and later progressed to the role of Lead Help Desk Specialist. In 2021, they became the Help Desk Manager, and in 2022, they transitioned to their current role as a Business Analyst.

Takia Aiken obtained an Associate's degree in Computer Science from DeVry University from 2009 to 2012. Additionally, they took computer classes at Orangeburg-Calhoun Technical College, with no specified start or end year. Takia also holds a certification in Comptia A+, which was obtained in 2016.

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Timeline

  • Business Analyst

    September, 2022 - present

  • Help Desk Manager

    May, 2021

  • Lead Help Desk Specialist

    June, 2020

  • Help Desk Specialist

    2017