Eric Lachance

Eric LaChance is a seasoned professional in customer success, currently serving as Senior Manager of Commercial Customer Success at Jasper since May 2025. Prior experience includes various roles at Mindtickle from November 2019 to May 2025, where responsibilities spanned from Manager to Team Lead and Enterprise Customer Success Manager. Between March 2014 and November 2019, Eric held multiple positions at Brainshark, culminating as Senior Customer Success Manager, with a focus on managing enterprise accounts and driving customer satisfaction through strategic partnerships. Eric's career commenced at Suffolk University, where data entry and auditing were performed in the Business Office. Eric holds a Bachelor of Science in Business Administration with a concentration in Marketing from Suffolk University.