Misty Free

Misty Free has a diverse work experience with a focus on product management and project management. Misty is currently working as a Senior Product Manager at Jasper since October 2022. Previously, from February 2021 to September 2022, Misty held the same role at Sift Dispute Management, which was acquired by Sift in May 2021. During their time at Sift, they implemented Machine Learning in the dispute management platform, saving time and effort by automating manual work and providing win probabilities and dispute response recommendations.

Before joining Sift, Misty was a Senior Product Manager at Chargeback from February 2021 to December 2021. Here, they worked on providing equitable lease-to-own purchase options to credit-challenged consumers and launched a UX validated Lease Cost Estimator.

Prior to their roles in product management, Misty gained experience at Zappos Family of Companies as a Project Manager/Customer Loyalty from June 2014 to December 2016. Misty was responsible for managing the loyalty program, leading national cross-channel marketing campaigns, and streamlining processes and communication across cross-functional teams. Misty also served as a Site Merchandiser and Site Merchandising Intern at Zappos, maintaining website updates and determining site placements based on data and input from merchandisers, planners, and stylists.

Misty also worked at Cornell Social Business Consulting as a Project Manager from January 2013 to December 2013, where they managed a team of undergraduates working on consulting projects for companies and non-profit organizations. Misty consulted for Rhinebeck Russell Refuge and Earthplay, focusing on saving animal lives and promoting outdoor activities for children, respectively.

Furthermore, Misty gained experience as a Web Administrator at Cornell University from October 2010 to October 2013. Their responsibilities included website development using CommonSpot CMS, creating event flyers and web pages for the History of Art department, and performing various administrative duties.

Misty Free earned a Bachelor's Degree in Policy Analysis & Management from Cornell University, which they completed from 2010 to 2013. In 2020, they began pursuing a Master of Science - MS degree in Digital Audience Strategy at Arizona State University - Walter Cronkite School of Journalism and Mass Communication, which they are expected to complete by 2022. In addition to their formal education, Misty has obtained several certifications, including a Social Media Marketing Certification from HubSpot in October 2020, an Inbound Marketing Certification from HubSpot in May 2020, and a Google Analytics Individual Qualification from Google in September 2020.