Katya Ushakova-Heritage

Katya Ushakova-Heritage is a seasoned hospitality professional with extensive experience in management and customer service. Currently serving as the General Manager at Java Detour since September 2020, Katya previously held the position of Assistant General Manager at Johnny Rockets for five months in 2020. Prior roles include Front Desk Manager at HOSEIT MANAGEMENT, LLC, where Katya was responsible for welcoming guests and providing local information, and a Shift Supervisor at CARLS JR, overseeing store tasks and breaks. Katya's career began as a Front Desk Agent at Colton Inn Motel and includes a foundational role as a Barista Trainer at Starbucks Coffee, focusing on customer service and beverage quality. Katya studied at Hartnell College from 2019 to 2021.