Khalid Daqqaq is a seasoned customer support and experience professional with extensive expertise in call center operations and workforce management. Currently serving as Customer Support Lead at Jawaker since June 2022, Khalid previously held the position of Customer Experience Manager at MakanE from November 2021 to May 2022. Prior to that, Khalid worked at Extensya, where roles included Contact Center Operations Manager and Operations Manager from November 2016 to October 2021. Khalid's experience also includes serving as Workforce Management Specialist at National Bank of Abu Dhabi between May 2014 and November 2016, and at Extensya from June 2009 to May 2014. Khalid holds a BS in Management Information Systems from Princess Sumaya University for Technology, earned in 2009.
This person is not in any teams
This person is not in any offices