Beverly Grant

Beverly Grant has a longstanding career at Jayco, Inc., beginning as a Customer Service Representative from January 1998 to 2005, later serving as a Dealer Representative for Warranty and Parts Departments, and transitioning to a Senior Trainer role in January 2006 until retirement. In the position of Senior Trainer, Beverly successfully created and developed a training department, authored Policy and Procedure manuals, and designed continuous improvement training initiatives while tracking their effectiveness. Throughout the tenure at Jayco, Beverly consistently ensured timely administration of product warranty and aftermarket customer service objectives, handling complex inquiries and providing technical service information. Educational background includes attendance at Valencia College.