Jazz
Ayaz Ul Haq currently serves as an Expert in Digital Transformation at Jazz since November 2021, where significant contributions include promoting digital channels that engage over 20 million active users and deploying digital touchscreens across the nation. Previously, Ayaz worked as a Customer Experience Specialist at Jazz, focusing on root cause analysis of customer feedback, enhancing customer experience, and utilizing data analytics to optimize customer journeys. Prior experience includes roles as Assistant Product Manager at PTCL, where operational campaigns and performance in the broadband segment were monitored, Sales Executive at Dixons Carphone, achieving top KPIs in sales, and Assistant Project Manager at NPM, managing project budgets and timelines. Ayaz holds a Master’s degree in Engineering/Industrial Management from Royal Holloway, University of London, and a Bachelor's degree in Computer Science from Air University.
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Jazz
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Jazz, Pakistan’s number one 4G operator, and the largest internet and broadband service provider with over 70 million subscribers nationwide. With a legacy of more than 27 years, Jazz maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry. Housing a nation-wide network of contact centers and an unparalleled fibre optic backbone of more than 25,000 kilometers, Jazz has already invested billions of dollars in the country to date. It also provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 150 countries. As a responsible entity, the company passionately supports education, health and environmental initiatives and promotes sustainable business practices. Jazz offers exclusive & personalized tariff plans that empower customers and cater to the communication needs of a diverse group of people, from individuals to businessmen to corporate and multinationals. Through its innovative services and products, Jazz is set to bring about a digital revolution that will enable and transform societies towards a more progressive Pakistan.