Izzah Ikram Illahi

Izzah Ikram Illahi is a skilled professional with extensive experience in customer journey design, usability, and geo-marketing. Currently serving as a Customer Journey Design and Usability Expert at Jazz since June 2022, Izzah previously held positions at Zong CMPak Ltd as a Senior Officer in Geo-Marketing and Graduate Trainee Officer, where responsibilities included planning and analyzing new physical sites and tracking KPIs. Earlier roles include Press Secretary and Director of Team Public Media and Sponsor Relations at Hunehar, as well as internships at Ufone and various other organizations. Izzah holds an MBA in Marketing from the Institute of Business Administration and has participated in leadership programs at Lahore University of Management Sciences and Harvard Business School.