Claire Botticelli

Claire Botticelli has over 20 years of work experience in various roles. Claire has recently been a VP of IT Operations & Project Management at JBG SMITH since January 2022. Prior to that, they served as the Director of IT Operations from 2019 to 2022. From 2014 to 2019, they were the Desktop Support Manager, responsible for managing the IT Helpdesk and overseeing computer system performance. Before that, they worked as a Senior Desktop Support Analyst from 2010 to 2014, providing IT support to non-technical personnel and managing technical support needs. From 2004 to 2010, they were a Desktop Support Analyst, offering troubleshooting and support on various systems. Claire's work experience also includes being an Administrative Assistant at JBG SMITH from 2003 to 2004, where they escalated IT issues and handled logistics. Before joining JBG SMITH, Claire worked as a Classroom Assistant at CTRS Community College in 2003, assisting with classroom instruction. Additionally, they served as a Supervisor at Enniskillen Omniplex from 2000 to 2003 and as a Receptionist at Enniskillen Chiropractic Clinic from 1999 to 2000.

Claire Botticelli completed their education in two different institutions. From 2000 to 2002, they attended the Belfast Institute of Further & Higher Education, where they obtained an HNC degree in Information Management & Business Administration. Additionally, in 2000, they pursued a JEB Teaching Diploma in Information Technology at CTRS Community College. In terms of additional certifications, Claire has obtained the A+ certification from CompTIA, and they also have certifications in ITIL (institution not specified) and Network+ from CompTIA. However, the specific dates of when they obtained these certifications are not provided.