Dawn Hart

Assistant Community Manager at JBG SMITH

Dawn Hart has a diverse work experience spanning over several years. Dawn started their career in 2004 as an HR Application Processor/Administrative Assistant at Alexandria City Public Schools, where they provided technical support for online applications and coordinated job fairs. In 2011, they worked as a Concierge at Archstone Ballston Place, fulfilling customer and resident requests and providing market information.

From 2012 to 2013, Dawn worked as a Customer Service Associate at Archstone Crystal House, where they processed resident account information and conducted market surveys. Dawn then moved on to Avalon Bay Crystal House as a Customer Service Associate, where they continued to fulfill customer and resident requests, process leasing applications, and prepare lease files. In 2013, they also worked as a Leasing Specialist at Mack-Cali Realty Corporation Crystal House, conducting tours, processing leasing applications, and participating in property renewal programs.

Dawn joined JBG SMITH in 2014, starting as a Resident Services Coordinator at the Mark Center Pavilion. In this role, they created a warm and professional environment, greeted prospects and residents, and exceeded customer expectations. Dawn then became a Lead Concierge in 2017, supervising a team and ensuring exceptional customer service and experiences. Dawn's most recent position at JBG SMITH is Assistant Community Manager, where they actively manage revenue and expenses and motivates team members to deliver service excellence.

Overall, Dawn Hart has gained extensive experience in customer service, leasing, and community management throughout their career.

Dawn Hart's education history includes enrollment at the American Public University System. However, specific details such as the start and end year, degree name, and field of study are not provided for this particular institution.

Links

Timeline

  • Assistant Community Manager

    August, 2021 - present

  • Lead Concierge

    April, 2017

  • Resident Services Coordinator At The Mark Center Pavilion

    March, 2014

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