Zach Watson

Zach Watson has a diverse work experience spanning multiple industries. Zach most recently worked as a Desktop Support Analyst at JBG SMITH starting in May 2022. Prior to that, they worked as a Technical Support Specialist at Cloudforce from November 2021 to May 2022.

Zach also gained valuable experience as a Datacenter Technician at Amazon Web Services (AWS) from January 2021 to November 2021. In this role, they handled various break/fix issues and hardware replacements, utilizing a ticketing system.

Before transitioning to the tech industry, Zach worked as a Security Manager at The Cornerstone Grill & Loft. From April 2014 to March 2020, they successfully managed a multi-million dollar company with a large team of 60+ employees. Zach was responsible for training employees, meeting operational and sales targets, and addressing customer requests and complaints.

Overall, Zach Watson's work history showcases their proficiency in technical support, management, and customer service roles.

Zach Watson attended Eleanor Roosevelt High School from 2007 to 2010 and obtained their High School Diploma during that period. In terms of additional certifications, they earned their CompTIA A+ certification from CompTIA in April 2020 and their ITIL Foundation Level certification from PeopleCert in June 2022.