J.D. Power
Jennifer Corwin has extensive work experience in consumer insights and market research. Jennifer is currently working at J.D. Power as the Senior Director of Consumer Insights, where they lead a team of analysts to create analytical deliverables and insights for multiple syndicated publications annually. Their studies focus on travel and hospitality, as well as TMT industries. Jennifer also works on improving the presentation creation and analysis skills of the entire Consumer Insights organization.
Prior to their current role, Jennifer held various positions at J.D. Power, including Senior Manager of Consumer Insights for the Travel & Hospitality/Digital division. In this role, they provided industry insights and analysis across various sectors within the travel and hospitality space. Jennifer also served as the Global Travel & Hospitality Associate Practice Lead and Research Supervisor, where they presented customer satisfaction results to hospitality brands.
Before joining J.D. Power, Jennifer worked as a Math Interventionist at Van Dyke Public Schools and as a Business Analyst at Pfizer Inc. Jennifer also gained experience as a Laboratory Analyst at Perrigo, a Teaching Assistant at Western Michigan University, a Pharmacy Technician at Meijer Pharmacy, and a Customer Service Representative/Pharmacy Technician at Binson's Home Health Care.
Jennifer Corwin attended Western Michigan University from 2002 to 2008. During their time there, they pursued a Bachelor of Science degree and studied Biomedical Sciences, Chemistry, and Women's Studies.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.