Ramah Vaughn currently serves as a Director at J.D. Power since May 2022, following a tenure as Customer Insights Manager at Baltimore Gas & Electric from November 2013 to May 2022, where direct management of the customer insights department involved conducting qualitative and quantitative research and facilitating communication with internal and external customers. Ramah Vaughn holds a Bachelor's degree in Computer Engineering from the University of Maryland, complemented by educational experiences at Morgan State University and The Park School of Baltimore.
This person is not in the org chart
This person is not in any teams
This person is not in any offices
J.D. Power
4 followers
At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.