At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results.

Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.

Services

Internet

Software

J.D. Power

Dave Habiger

John Tenerovich

Tu Tran

Gina Czech

Keith Cornila

Chris Visser

Robin Hogue

Lindsey Roberts

Phil Battista

Craig Jennings

Doug Betts

Pete Cimmet

David An

Tim Braley

Elvis Yang

Corey Julseth

Mary M. Rodino

Miles Tullo

Jeremy Samuel

Hans Otten

Bernardo Rodriguez

Sasha Welland

Jiaying Yuan

Rochelle Matson

Ritu Asthana

Joseph Damour

Srini Rajagopalan

Scott Yamauchi

Thomas King

Ben Bartosch

The Customer Support and Success team at J.D. Power is dedicated to ensuring client satisfaction and maximizing the value of consumer insights provided by the company. This team manages client relationships, offers technical support, and collaborates with clients to enhance their understanding of consumer feedback. Through a combination of proactive communication and tailored solutions, they empower clients to effectively leverage J.D. Power's insights for improved business outcomes.

Customer Support and Success

Data Science and Analytics

Leadership Team

Product Development

Customer Support and Success

About

Team members

Other teams at J.D. Power

Data Science and Analytics

Leadership Team

Product Development