Fran Gerrard

Fran Gerrard is an experienced professional in business controls and fraud prevention, currently serving as the Group Head of Business Controls at JD Sports Fashion plc since January 2014. Responsibilities include overseeing fraud prevention, e-commerce loss prevention, returns, brand protection, data-mining analytics, stock control, and retail stock audits. Prior roles at JD Sports include Head of Group e-commerce Profit Protection and Group Fraud Manager. Fran Gerrard has also held management positions at Serco, FGH (Freeman Grattan Holdings), Otto (GmbH & Co KG), Butler Group, BT, and Whitbread, specializing in fraud operations, credit management, and customer operations throughout a diverse career spanning over two decades.