Ryland Griffiths is an accomplished professional in customer service management, currently serving as Global Customer Service Director at JD Sports Fashion since 2018, after roles as Associate Director of Customer Service for the UK and Europe. Prior to this, Ryland held the position of Group Customer Services Director at Arcadia Group Ltd from 2011 to 2018, overseeing brands such as Topshop and BHS. Earlier experience includes leadership roles at RWE npower, where Ryland was Head of Contact Centres and Head of Site, and at Sitel as Regional Operations Manager. Ryland's career commenced at Conduit Global as Contact Centre Manager. Educationally, Ryland holds a BSc in Mathematics and Computer Science from Swansea University.
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