Sarah Knowles

Sarah Knowles has extensive experience in customer service and operations management, currently serving as the JD Outdoor Customer Operations Manager at JD Sports Fashion plc since July 2010, following a role as Customer Service Manager. Prior experience includes a Customer Service Manager position at Dunelm, where Sarah was instrumental in enhancing the call centre by implementing new telephony systems in collaboration with Mitel. Additionally, Sarah worked as a Quality Coach at O2 (Telefónica UK) from 1999 to 2008. Sarah has pursued education at Bury Church and Bury College, with studies ongoing since 2001.