Cynthia Brown

Cynthia Brown is a Senior Financial Accountant at JEA, with responsibilities including managing miscellaneous billings, account reconciliations, auditing manual customer adjustments, and producing monthly unbilled revenue workbooks for various utility services. Prior to this, Cynthia held the title of Accountant, generating accounts receivable invoices and serving as a Subject Matter Expert for Oracle Receivables. Experience also includes a role as Senior Customer Service Representative at United Water, supervising staff and ensuring service coverage, and early work as a Nurses Aid at Saint Lukes Hospital, which provided foundational skills in customer service during high-pressure situations. Cynthia holds an Associate of Science degree in Accounting from Florida State College at Jacksonville.