Manuel de Castro

Head Of Customer Success at Jedox

Manuel de Castro has a diverse work experience in the field of consultancy and customer success. Manuel worked at Jedox as the Head of Customer Success since January 2020 and previously served as the Head of Consultancy from September 2018 to January 2020. Prior to Jedox, Manuel worked at IBM as a TM1 Managing Consultant from August 2014 to August 2018. Before that, they held the position of Practice & Career Manager at BIOS Consulting from April 2004 to July 2014. Manuel's career began at Ernst & Young as a Consultant from 2002 to 2004.

Manuel de Castro has a Master's degree in eBusiness - Digital transformation from ESCP Business School, which they obtained from 2000 to 2001. Prior to that, they completed another Master's degree in Computer/Information Technology Administration and Management from Université Paris Dauphine - PSL, from 1997 to 2000. Manuel also holds a Bachelor's degree in Applied Mathematics and Economics from Université Paris Nanterre, earned from 1995 to 1997. Furthermore, Manuel de Castro obtained a High School Diploma from Lycée Louis Pasteur in 1995. In addition to their formal education, they have obtained various certifications such as "Getting Things Done," "Managing Stress," "New Manager Foundations," and "Well-Being in the Workplace" from LinkedIn in 2022. Manuel also holds certifications from IBM, including "IBM Certified Developer - Cognos TM1 10.1" (2014), "IBM Certified Designer - Cognos 10 BI Reports" (2013), "IBM Certified Developer - Cognos 10 BI Metadata Models" (2013), "IBM InfoSphere DataStage Fundamentals Technical Professional v1" (2012), and "IBM Certified Developer - Cognos 8/10 BI Data Warehouses" (2009).

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Timeline

  • Head Of Customer Success

    January, 2020 - present

  • Head Of Consultancy

    September, 2018

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