Adriene Owens

Adriene Owens is an experienced professional currently serving as an Assessment and Development Analyst at Jefferson County Commission since March 2021, where responsibilities include analyzing exam results and planning exams. Previously, Adriene worked as a Customer Service Representative II at Alabama Power Company from January 2020 to March 2021, assisting customers with account inquiries and service applications. Adriene's earlier experience at Charter Communications spanned from April 2014 to January 2020, holding roles such as Regional Support Center Rep III, Workforce Coordinator, and Dispatcher, demonstrating strong skills in customer service, scheduling, and technical support. Adriene holds a Master of Science in Industrial and Organizational Psychology from Capella University and a Bachelor of Arts in Psychology/Human Development from Alabama Agricultural and Mechanical University, graduating Cum Laude.