January Chance

January Chance is an accomplished professional with extensive experience in client relationship management and operations. As the National Account Director at Jeffrey Court, Inc. since April 2017, January develops and maintains client relationships on a national level, focusing on assessing and fulfilling customer needs. Previously, January served as Assistant Manager at Southern Concepts Inc., where responsibilities included overseeing marketing operations, conducting interviews, onboarding employees, and managing payroll and scheduling. January's career also includes a significant tenure at Bank of America, where as SVP and Small Business Segment Site Lead, oversight was provided for a contact center of 450 associates, emphasizing leadership, coaching, and enhancing customer relationships.