Jellycat
Alexandra Hopf is a seasoned professional with extensive experience in customer service and administration, particularly in the B2B sector. Currently serving as a Senior Wholesale Customer Service Specialist at Jellycat since May 2022, Alexandra supports customers and agents while leading training initiatives and managing project work allocations. Previous roles include Wholesale Customer Service Specialist and European Sales Administrator at Jellycat, Customer Care Administrator at Lifeplus, and Customer Service Associate at Accenture, where a strong focus on customer relationship development and issue resolution was evident. Additional experience encompasses project finance management at Pearson Deutschland GmbH and proofing support roles in the publishing industry, complemented by an educational background in English Studies and Media Sales.
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Jellycat
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Born in London. Loved worldwide. For a quarter of a century, we have shared the joy of Jellycat toys with people of all ages, across the globe. Over this time, our unmistakeable characters have gained the affection of millions – and centre stage in many of the most prestigious stores across 77 countries. We have also become a major trendsetter on social media, featured in billions of hashtags. Today, we stand among the most loved and respected soft toy companies in the world. What makes us different? Playfulness and luxurious quality. Our designers play until something magical and unexpected happens – and a new character is born! We source beautiful materials that are noticeably softer, subtler and long-lasting. Our HQ, Jellycat Studios, is based in central London and from there we spread joy through toys, accessories, books, music, films and social media. We have two other main studios in Minneapolis and Shanghai. Explore the Jellycat world at Jellycat.com