Samantha Diedrich

Samantha Diedrich possesses extensive experience in customer service and sales across various industries. Currently serving as an Inside Sales Associate at Jessup Manufacturing Company since October 2018, Samantha excels in providing product knowledge and exceptional customer service, specifically in Eco-friendly exit signs and photoluminescent egress materials. Prior roles include Key Account Representative and Account Manager positions, where Samantha maintained and grew customer relationships, managed shipping logistics, and ensured timely order processing. Samantha's background includes significant responsibilities in account maintenance, order management, and customer support, with over a decade of experience in client services and logistics at Exacto Inc., where notable achievements include reducing lead time and conducting customer satisfaction surveys. Additionally, Samantha held marketing and administrative roles earlier in their career, demonstrating versatility and a commitment to excellence in service delivery.